WHAT TYPE OF WICKS DO YOU USE?

Our fragrances are rated on an intensity level from delicate to full-bodied. You will find this rating system on each product page on our website. This will tell you how strong or delicate each fragrance is. Our most full-bodied fragrances in the ECO

Our fragrances are rated on an intensity level from delicate to full-bodied. You will find this rating system on each product page on our website. This will tell you how strong or delicate each fragrance is. Our most full-bodied fragrances in the ECOYA collection are Lotus Flower and Guava &amp; Lychee Sorbet.&#xA0;

WHICH FRAGRANCE IS THE STRONGEST WHEN BURNING?

Black residue may appear on the glass of your candle if the wick is not trimmed. Ensure the wick is always upright and trimmed to 7mm before use and each time you re-light your candle. The black residue can be removed with a napkin or wet cloth.

Black residue may appear on the glass of your candle if the wick is not trimmed. Ensure the wick is always upright and trimmed to 7mm before use and each time you re-light your candle. The black residue can be removed with a napkin or wet cloth.&#xA0;

WHAT CAUSES BLACK RESIDUE INSIDE MY CANDLE?

Both the ECOYA Metro and Madison Jar candles are soy wax. The Metro Candle is a classic glass jar and lasts for up to 55 hours burn time. The Madison Candle comes in a contemporary glass jar, topped with a silver lid and housed in a beautiful box, la

Both the ECOYA Metro and Madison Jar candles are soy wax. The Metro Candle is a classic glass jar and lasts for up to 55 hours burn time. The Madison Candle comes in a contemporary glass jar, topped with a silver lid and housed in a beautiful box, lasting for up to 80 hours burn time.&#xA0;

WHAT IS THE DIFFERENCE BETWEEN THE ECOYA METRO AND MADISON CANDLES?

To get the most out of your candles and ensure a safe, long-lasting burn, here are some essential tips:. Trim your wick before burning your candle the first time and every subsequent burn thereafter.This helps the candle burn more evenly, reduces soo

To get the most out of your candles and ensure a safe, long-lasting burn, here are some essential tips:&#xA0;<ol id="isPasted"><li style="font-family: Georgia, serif;">Trim your wick before burning your candle the first time and every subsequent burn thereafter. This helps the candle burn more evenly, reduces soot, and prevents the flame from getting too large. A well-trimmed wick also helps to extend the life of your candle</li><li style="font-family: Georgia, serif;">We advise burning your candle for periods of no longer than 3 hours at a time For safety and optimal performance, avoid burning your candle for more than 3 hours at a time. This tip will make your candle last longer and burn smoothly</li><li style="font-family: Georgia, serif;">Discontinue burning your candle when there is 10mm / 1cm of wax is remaining. This prevents overheating the glass which can cause stress on the vessel</li><li style="font-family: Georgia, serif;">Always burn your candle on a stable and heat resistant surface, away from drafts or items that can catch alight. Drafts from open windows, air conditioning, or ceiling fans can cause uneven burning and flickering. Place your candle in a spot where the flame remains steady and safe</li><li style="font-family: Georgia, serif; font-weight: bold;">Never leave a burning candle unattended, near children or pets</li><li style="font-family: Georgia, serif; font-weight: bold;">If you&#x2019;re burning more than one candle at a time, space your candles approximately 100mm (10cm) apart</li></ol>

HOW CAN I GET THE BEST BURN FROM MY CANDLE?

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Whether you are trying to find the right fragrance or have a question about our Candle range, this guide is for you!

CANDLES

PRODUCTS

ARE ECOYA PRODUCTS TESTED ON ANIMALS?