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If you would like to stay up to date with ECOYA, we would love you to join Club ECOYA! You will be the first to hear about the latest news, product releases, online offers and exclusive discounts.&#xA0;You can join Club ECOYA by clicking&#xA0;<a href="https://www.ecoya.com.au/pages/rewards" rel="noopener noreferrer" target="_blank">here</a>You can also follow us on Instagram @<a href="https://www.instagram.com/ecoya" rel="noopener noreferrer" target="_blank">ecoya&#xA0;</a>or stay connected via Facebook @<a href="https://www.facebook.com/ECOYA/" rel="noopener noreferrer" target="_blank">ecoya</a> to be the first to know when a new product is announced or for any updates on upcoming promotions and events.

If you would like to stay up to date with ECOYA, we would love you to join Club ECOYA! You will be the first to hear about the latest news, product releases, online offers and exclusive discounts. You can join Club ECOYA by clicking here. You can als

HOW DO I JOIN CLUB ECOYA?

CLUB ECOYA

ARE ECOYA PRODUCTS TESTED ON ANIMALS?

I HAVE A GLUTEN INTOLERANCE, WHEAT, NUT OR SOY ALLERGY. CAN I USE ECOYA PRODUCTS?

CAN I PURCHASE DISCONTINUED OR OUT OF STOCK ITEMS?

WHAT TYPE OF WICKS DO YOU USE?

WHICH FRAGRANCE IS THE STRONGEST WHEN BURNING?

WHAT CAUSES BLACK RESIDUE INSIDE MY CANDLE?

WHAT IS THE DIFFERENCE BETWEEN THE ECOYA METRO AND MADISON CANDLES?

HOW CAN I GET THE BEST BURN FROM MY CANDLE?

CANDLES

WHAT INGREDIENTS ARE USED IN THE BODY CARE RANGE?

BODYCARE

HOW DO I OPEN MY REED DIFFUSER?

WHY DOES DIFFUSER LIQUID DISCOLOUR?

REED DIFFUSERS

WHAT REFILL OPTIONS DO YOU OFFER?

CAN I RECYCLE ECOYA CANDLES?

SUSTAINABILITY

PRODUCTS

WHAT ARE YOUR DISPATCH & DELIVERY TIMES?

DO YOU OFFER GIFT WRAPPING OR GIFT NOTES?

CAN I CANCEL MY ORDER?

HOW DO I KNOW WHEN MY ORDER IS DISPATCHED?

I HAVE NOT RECEIVED MY ORDER, WHAT CAN I DO?

MY ORDER WAS DAMAGED IN TRANSIT, WHAT CAN I DO?

HOW DO I KNOW YOU HAVE RECEIVED MY ORDER?

CAN I RETURN MY ORDER?

CAN I RETURN A PRODUCT I PURCHASED ONLINE TO ONE OF YOUR RETAIL STORES OR STOCKISTS?

HOW DO I JOIN CLUB ECOYA?Updated 3 months ago